Some confusion may stem from the fact that until very recently, an account created in-store did not mean an online account was created. This issue has been resolved! Please jump to the relevant section below.
Already an Insider Rewards member?
It may be the case that you have created an Insider Rewards account instore and not online.
Please register online. This will link your store account with an online account (using the same email address).
I've forgotten my password for my Total Tools Account
You can request your password be reset here. This can be found on the login screen, and simply click on forgot your password? and enter your email address. We will then send an email to you with your password details.
Returning Insider Rewards Member
You may log in to your account using your email address.
If this does not work, it may be the case you used a different email when you previously signed up (in-store) or online. You can submit a "forgot your password" to reset your password.
New to Total Tools? Join Insider Rewards
You can signup to Insider Rewards for exclusive member deals and events, earn and redeem Insider dollars, as well as download online and store invoices.