You will receive a text and email notification when the driver is out for delivery.
The courier will leave a card with their details on so you can contact them to re-arrange your delivery for a more convenient day.
If possible, consider using a business/work address where there is always someone present to accept any deliveries.
If you want to have your order left at your address even if you are not home you can select the Authority To Leave option during check out.
If you select this option;
- You are accepting responsibility for delivery for the item once it leaves the Total Tools store
- Total Tools assumes a delivery has been made if the courier reports that the item has been delivered
- Non-delivery claims by customers will not be accepted if the courier firm confirms delivery has been made