In the event that there is a missing item in your order delivery, please submit an enquiry and select the following fields:
- What is the enquiry about?
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- Online Shopping
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- Please select a reason for contact
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- My Order
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- Type of Enquiry
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- Missing Item
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Once the Contact Us form is submitted, a ticket will be automatically lodged to Online Support who will then coordinate with the store that sent out your order.
Do note that you might be asked to send photos of the packaging and how the items were packaged for proper investigation.