Where can I download the app?
The Total Tools App is available on the App Store and Google Play Store.
App Store: https://apps.apple.com/au/app/total-tools/id1600632455
Google Play Store: https://play.google.com/store/apps/details?id=com.totaltools
How do I login into the app?
After downloading the app onto your device, open it and select the ‘Shop’ tab to display the Total Tools home page. In the top right corner, select the person icon to be taken to the log in page.
If you’re not already a member, simply scroll down on the login page and select ‘Sign up’ to create your account.
How can I view my invoices on the app?
Once logged in, all your invoices are stored in the invoices tab. You can filter your invoices by date. To view a printable pdf version of your invoice, select ‘Print Invoice’.
It can take up to 48 hours for an invoice to display in your app, however if you believe some or all your invoices are missing, contact us immediately at insider@totaltools.com.au
How can I view my Insider Dollars and Rewards?
You can view your Insider Dollars and Rewards within the ‘My Profile’ tab on the app. This tab displays your Insider Rewards Dashboard where you can view your Tier, Insider Dollars and Active Rewards.
Active Rewards form part of your total Insider Dollars, however they will have a shorter expiry date to your Insider Dollars earnt with purchases. Keep this in mind to ensure you redeem them before they expire!
Can I shop on the app?
Yes, you can now add items to your cart and check out all within the app. Simply browse your favourite items and add them to your cart, select the ‘Cart’ tab to review your order and process payment.
You can then track your order under the ‘Invoices’ tab by selecting ‘Track Shipment’