The live chat option is available during standard business hours, if any agents are available to help assist with your enquiry.
- Click the "Help" button on the bottom right hand side. This will be present on every help centre page.
- Search for an answer to your question. Several top suggested articles will be recommended. If your question remains unanswered, or you require further assistance
- At the bottom, you will see a "Live Chat" button where any agents are available to help assist you if your issue remains unsolved.
If live chat is unavailable given your enquiry is outside business hours, or all agents are busy—you can contact customer care several other ways.